The Next Step: Customer Service – Towards sustainable growth through good service

Did you know that a satisfied customer returns, but an enthusiastic customer brings in new customers?

In a growing and increasingly competitive market, excellent customer service is no longer a luxury, but a necessity. That is why The Next Step is organizing an inspiring and practical session on customer service for (semi-)advanced entrepreneurs on Bonaire.

During this interactive evening, Aishel Granviel from Moving Forward B.V. will share valuable insights on:
• Customer satisfaction and loyalty
• Handling complaints professionally
• Effective communication via WhatsApp and social media
• Service-oriented thinking and acting
• Taking conscious steps in your entrepreneurial role

Date: Wednesday, June 17, 2026
Time: 18:00 – 21:00
Location: Chamber of Commerce Bonaire, Kaya Amsterdam #23

Invest in stronger customer relationships, a better reputation, and sustainable growth for your business.

Sign up via the QR code or registration link via our registration link: https://forms.office.com/e/R11G2wGGNf
(we only have space for 24 entrepreneurs, so we advise you to sign up as soon as possible)